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Residential Warranty
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Commercial Warranty
DuPont™ Corian® RESIDENTIAL 10-Year Limited, Transferable Warranty*
* Your new Corian® installation entitles you to certain quality assurance
standards as provided in this Residential Limited Warranty. To obtain
information and service under this warranty, contact the source from whom you
purchased your DuPont Corian® installation or DuPont at www.Corian.com or call
1-800-426-7426.
* General Residential Warranty Guidelines
The following warranty applies to you, the owner of a permanent installation of
Corian®, when installed by a DuPont authorized fabricator/installer and
purchased after November 1, 2004 in the United States and Canada. DuPont, at
its option, will repair or replace, without charge, Corian® product if it fails
due to any manufacturing defect (as determined by an authorized warranty
service agent) during the first 10 years after initial installation, except for
damage caused by physical, chemical or other abuse, damage from excessive heat,
use in certain applications, or acts of nature.
“Physical, chemical or other abuse” includes any use of the installation that is
unreasonable considering the normal and expected uses of such installations in
a residence, and includes, but is not limited to, damage from vandalism, use of
improper cleaning solutions, leaving substances, such as bleach or drain
cleaner on the product without prompt cleaning, the dropping of heavy objects
on the countertop or in the sink, or product which has not been maintained in
accordance with the DuPont Care and Use Guide, which is available on this
website.
“Excessive heat” means exposure to heat of such a degree that white marks, white
rings or cracks appear on the product. Cracking around a cooktop may appear by
permitting cookware that is on or partially on a heating element to overhang
the countertop causing excessive heat on the countertop or from using high
temperatures for excessively lengthy periods of time. Common sense should be
exercised by using a rubber-footed trivet when putting a hot object directly
from a heat source onto the product or when exposing the product to heat.
“Acts of nature” include, but are not limited to, exposure to the outdoors,
weather effects and fire.
This warranty does not cover products made by other suppliers or manufacturers,
nor does it cover installations of Corian® which are not performed by DuPont
authorized fabricators/installers. The warranty covers seam performance but not
appearance. Silicone seams do not constitute part of the Corian® installation
and accordingly are not covered by this warranty. Furthermore, this warranty
does not cover any damage to Corian® caused by or arising out of improperly
installed, used or maintained appliances (including garbage disposals) which
are either built into Corian® or placed or stored on Corian®.
Subject to the conditions below, this warranty is transferable to the next
purchaser of your home providing the new owner writes to DuPont to register the
installation under the new owner’s name. If after, or during installation, you
decide that you do not like the color you selected, replacement is not covered
by this warranty.
This warranty is for countertops, vertical applications, backsplashes, DuPont
manufactured sinks and vanities, and does not include uses of Corian® in
applications such as, but not limited to, saunas, shower pans, steam rooms or
outdoor uses in, including by way of example only, RVs, grill tops, outside
counters and boats. In-carton products purchased in retail outlets are not
covered by this installed warranty and should be returned to the retailer from
whom you purchased such product.
Repair or Replace
DuPont will repair any area of the installation that has a manufacturing defect.
If a repair is not possible, DuPont will replace the defective area of the
installation. DuPont will pay for the cost of the product, labor involved in
the removal and replacement of the original installation of product only and
for plumbing and electrical disconnect and reconnect charges to the extent
determined necessary by DuPont or its warranty service agent. You will be
responsible for any other costs associated with or arising out of the repair or
replacement. Whether DuPont performs repair or replacement of your
installation, we will seek to obtain the best possible result, but exact color
match cannot be guaranteed. Should we elect to replace your Corian®
installation, your warranty will continue from the original date of
installation and not from the date of repair or replacement.
Specific Rights
DuPont’s obligation to you is limited solely to repair or replacement of the
Corian® product purchased, including necessary reasonable labor charges as
noted above. No implied or expressed warranty of merchantability or fitness for
a particular purpose is granted by this warranty except as expressly stated
herein. Except as provided herein, DuPont shall not be liable in either tort or
contract for any loss or direct, consequential or incidental damages arising
out of the use or inability to use Corian® . Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. You shall reasonably cooperate
with DuPont or its representatives in their efforts to perform their
obligations under these warranties.
To qualify for repair or replacement, the owner must provide the original sales
receipt or other documentation acceptable to DuPont which demonstrates proof of
purchase of the Corian® installation, clearly showing both the date of purchase
and that the installation was performed by a DuPont authorized Corian®
fabricator/installer.
The foregoing is the only warranty made by DuPont for Corian® solid surface. No
representative, dealer or any other person is authorized to make or makes any
warranty, representation or promise on behalf of DuPont with respect to such
products. No terms or conditions other than those stated herein or provided by
law, and no agreement or understanding, oral or written, in any way purporting
to modify this warranty shall be binding upon DuPont unless made in writing and
signed by an authorized employee of DuPont.
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This warranty gives the purchaser specific legal rights; other rights may also
be available which may vary from state to state or, in Canada, from province to
province.
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This Residential 10-year Limited Warranty coverage for DuPont™ Corian® is your
ultimate assurance of lasting quality. For more information about this
warranty, please contact DuPont™ Corian® directly by writing or calling :
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DuPont Surfaces, Building 721, Maple Run, PO Box 80721, Wilmington Delaware, DE
19880.
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Phone: 1-800-426-7426
* This warranty policy effective November 1, 2004.
Dupont™ Corian® Commercial 10 Year Limited Warranry for North America
This warranty applies to all Corian® product used in commercial projects or
commercial applications on or after September 1st, 2004.
DuPont™ warrants to the owner of the original installation of Corian® solid
surface that Corian® products shall be free from materials defects arising from
the manufacture of Corian® sheet or shape products for a period of ten (10)
years from the date of purchase of your Corian® solid surface. This is a
product only warranty, not a fabrication and/or installation warranty.
DuPont™ makes no express or implied warranty, including, without limitation, the
warranties of merchantability, fitness for a particular purpose (even if that
purpose is know to DuPont), or from any course of dealing or trade usage
regarding Corian® products. DuPont™ shall assume no risk or liability for
results obtained by the use of products covered by this warranty, whether used
singly or in combination with other materials. The warranty does not cover
products made by other suppliers or manufacturers, and nor does it cover color,
should you decide, during or after installation, that you do not like the color
you or your designee selected. Furthermore, this warranty does not cover any
damage to Corian® caused by improperly installed, used or maintained appliances
which are either built into Corian® or placed or stored on Corian®.
The sole obligation and liability of DuPont™ under this warranty shall be to
provide replacement product during the warranty period where DuPont™ or its
service agent, determines that products contain materials defects arising from
the manufacture of Corian® sheet or shape products. It may be determined,
solely at the discretion of DuPont™ or its service agent, that a repair will be
performed instead of replacement product. It is understood that DuPont™ has no
obligation whatsoever to perform such repair, but may, at its option, elect to
do so. In such event DuPont™ or its service agent will perform the necessary
repair, including cost of labor in the actual performance of the repair of
product. Any other costs associated with or arising out of the repair will be
the responsibility of the owner. Except for the foregoing replacement or repair
obligations, DuPont™ shall have no liability for any other loss, damage or
expense, arising out of or in connection with Corian® or its installation. In
no event shall
DuPont™ be liable for special, indirect, incidental, punitive, consequential or
any similar or other damages (including without limitation, damages for loss of
business profits, business interruption or any other loss), whether or not
caused by or resulting from the negligence of DuPont™ even if DuPont™ has been
advised of the possibility of such damages.
In order for DuPont™ to respond under this warranty, the owner must give DuPont™
prompt notice of any alleged defects that appear or should have been discovered
after the exercise of reasonable diligence. To qualify for repair or
replacement, the owner must provide the original sales receipt or other
documentation acceptable to DuPont™ to demonstrate proof of purchase within the
warranty period. The owner must reasonably cooperate with DuPont™ or its
service agents in their efforts to perform their obligations under this
warranty. All decisions regarding the existence of manufacturing defects or
decisions affecting this warranty shall be made by DuPont™ and shall be final
and binding upon the parties.
This warranty does not cover damage caused by mishandling, misuse, damage from
excessive heat or exposure to weather conditions, physical or chemical abuse,
acts of nature, or as further set out below.
“Physical, chemical or other abuse” includes any use of the product that is
unreasonable considering the normal and expected uses of such products, and
includes, but is not limited to, damage from use of improper cleaning
solutions, leaving substances, such as bleach or drain cleaner on the product
without prompt cleaning, the dropping of heavy objects on surfaces or in sinks,
excessive weight on the surface, or product which has not been maintained in
accordance with the DuPont™ Care and Use Guide, which is available on
www.corian.com.
“Excessive heat” means exposure to heat of such a degree that white marks, white
rings or cracks appear on the product. Cracking around a cooktop, hot tray,
heat lamp or buffet top may appear by permitting cookware that is on or
partially on heating elements to overhang the countertop or other heat source
to cause excessive heat on the countertop or from using high temperatures for
excessively lengthy periods of time. Common sense should be exercised by using
trivets when putting a hot objects directly from a heat source onto the product
or when exposing the product to heat.
“Acts of nature” include, but are not limited to, exposure to the outdoors,
weather effects and fire.
In addition, DuPont™ shall not be responsible for any damage or injury caused in
whole or in part by climate, job site condition, architectural and engineering
design, structural movement, acts of vandalism, accident, war, or defective or
improper workmanship by the fabricator or installer or any laborer, or any
other damage or injury not solely and directly caused by defects in products
covered by the warranty.
Furthermore, laws and building and safety codes governing the design,
engineering and construction of installations vary widely. DuPont™ clearly sets
out and identifies the performance parameters of Corian® in its literature and
Technical Bulletins which are available on the website. Accordingly, DuPont™
assumes no responsibility or obligation with respect to the selection of
product for the installation or the design, engineering and construction of the
installation.
This warranty is issued to the original owner of the structure into which
product was installed and expires upon transfer of ownership of the structure
to a third party or removal of the Corian® installation to another location.
This is the only commercial product warranty made by DuPont™ for Corian® solid
surface. No representative, dealer or any other person is authorized to make or
makes any warranty, representation or promise on behalf of DuPont™ with respect
to such products. No terms or conditions other than those stated herein, and no
agreement or understanding, oral or written, in any way purporting to modify
this warranty shall be binding upon DuPont™ unless made in writing and signed
by and authorized employee of DuPont™.
This warranty shall be interpreted exclusively under the laws of the State of
Delaware.
For more information about this warranty, please contact DuPont™ Corian®
directly by calling 1-800-426-7426.
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